The Ministry of Trade and Industry alerts shops and sales centers to the need to abide by the Ministry of Commerce law, which stipulates the consumer’s right to replace and recover the commodity within 14 days from the date of purchase fixed in the invoice. The law excludes precious commodities such as jewelry, watches, glasses, evening clothes, wedding clothes, things in contact with the skin (swimming clothes and underwear) and perfumes, so the replacement and return period will be within one day with the option of return/ replacement provided in the purchase invoice and In all cases, the commodity should be in its original condition.

The Ministry warns that it will take legal measures against violators of this decision in order to protect consumer rights.

The Ministry of Commerce calls the consumers to not hesitate to file a complaint when they are exposed to such practices, so that we can do the necessary